There's nothing like the peace of mind in knowing that you and your family are safe, especially in your own home. That's why when looking for a home security system, it's important to have a foolproof, reliable and trusted brand. We've reviewed some of the top brands in the industry and asked the important questions, so you don't have to. Read below and get one step closer to the peace of mind you're looking for.
What areas of the country does ADT Home Security serve?
ADT is available all over the country and currently provides service to about 6 million people in North America. Internationally, ADT Home Security is available in more than 40 countries, from Costa Rica to the Philippines.
The systems protect its customers 24 hours a day, seven days a week.
How long has ADT Home Security been in business?
The company was founded in 1874, as American District Telegraph (ADT), and served as a telegraph delivery service. In the early 1900s, the company moved into security systems and, in the years since, has become the number one name in home security.
What differentiates ADT Home Security from the others?
ADT has been a trusted name not just for homeowners, but also for law enforcement agencies, the federal government and top Fortune 500 companies. Consider the following the following ADT customers:
- 90 percent of Fortune 500 companies
- half of the country's top 50 national and regional bank holding companies
- 72 of the nation's mid and large-size airports. ADT helps secure 19 of the top 30 busiest airports in the United States
- all federal courthouses nationwide
- of the top 100 largest retailers in the world, 45 are located in the United States. More than 80 percent of those retailers use some form of ADT security technology in some or all of their locations
ADT has also launched several public safety initiatives, including one in 1992 that provided domestic violence victims with free security systems in their homes. The program has been credited with saving the lives of 32 people.
Is ADT Home Security a full service provider?
Yes, ADT installs, services and monitors your home security system.
How much does ADT Home Security charge?
The price will of course be dependent on whether you're a homeowner looking for basic services for your house, or a bank looking for an intricate and highly complicated alarm system.
With a current Internet special, basic home security systems can be installed for $299 and cost only $42.99 for a monthly monitoring fee, meaning a total savings of $200. Otherwise, installation of the system typically costs around $499.
The system alerts homeowners on everything from burglary, fire and carbon monoxide in their home.
"At approximately 11:30 p.m. on a February evening, the ADT Customer Monitoring Center received an alarm transmission from the security monitoring system at Heather Cates' residence. Following notification of the proper authorities, ADT's swing shift associate called the premises and inquired as to the reason for the medical alarm signal.
ADT Associate: Are you OK?
Ms. Cates: I'm holding on. I'm nine months pregnant with my third baby and my water just broke!
Immediately, the ADT associate began to solicit additional information from Ms. Cates in order to update the medical team heading to her home, while at the same time making sure that this mother-to-be remained calm. Staying on the phone line, the ADT associate was conscientious enough to enlist the support of an outbound teammate who was able to relay crucial information until the paramedics arrived. The paramedics provided verbal confirmation that Ms. Cates was stable and ready to be transported to the hospital."
- Heather Cates
"With her husband John lying prone on the floor from a fall, Mary Brown signaled ADT for help from her home security monitoring system. Following an expeditious notification of the appropriate medical agency, a swing shift team member continued standard operating procedure and phoned the premises. A very distraught Mrs. Brown answered the phone wondering when medical assistance would arrive.
The ADT security-monitoring associate first attempted to calm Mrs. Brown, assuring her that an ambulance was en route to their residence. The associate then went on to ask a variety of questions that would afford ADT the opportunity to provide an in-depth update and disclose pertinent information regarding the gentleman's medical history to paramedics upon their arrival. As a result of thorough probing, the associate was able to notify the medical response team of Mr. Brown's respiratory condition at the time and alert them that the 76-year-old patient had experienced prior bouts with kidney disease and strokes."
- Mary Brown